What I Do

I build content systems that turn complex information into clear, trusted user experiences. With a background in psychology and over 15 years of experience in content strategy, UX writing, and instructional design, I specialize in turning complex ideas into clear, thoughtful language—whether I’m crafting a prompt, building a learning flow, or writing a story that sticks.

My work has been cited in more than 100 scholarly publications and over 40 books worldwide in multiple languages, shaping conversations across psychology, travel, and digital media.

I also run a branded service dog training blog and Instagram that combine behavior science, emotional storytelling, and visual content strategy.

Content Operations & Knowledge Systems

  • Built Main Street ROI’s content department from scratch
  • Managed a five-person distributed writing team
  • Supported 100+ client accounts
  • Created editorial standards, briefs, templates, workflows, and quality systems
  • Led writers through assignment, revision, source review, and approval
  • Now applying those same systems-thinking skills to AI evaluation and content quality

My Latest Work

Photo by MART PRODUCTION on Pexels

Case Study: Curriculum Architect for the Adventure Story Writing Project

Led the full editorial transformation of a raw concept into a classroom-ready 10-day creative writing unit. Integrated K–12 learning objectives, designed modular instruction, and authored a complete teacher’s guide with assessments and scaffolding strategies. Balanced creative engagement with curriculum rigor, helping shape editorial standards for future product development.

Follow Me